Return & Refund Policy

Effective Date: May 27, 2025

Welcome to Everydaywearhub. At Everydaywearhub, customer satisfaction is important to us. We strive to provide quality fashion products and a transparent shopping experience. This Return & Refund Policy explains the conditions, timelines, and procedures for returns, refunds, exchanges, cancellations, and non-returnable items for purchases made through our store.

Please read this policy carefully before placing an order.

1. Store Information

Store Name: Everydaywearhub
Website: Everydaywearhub Official Store
Customer Support Email: support@everydaywearhub.shop
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Our store offers fashion products including:

• Tops
• Skirts
• Cardigans
• Jackets
• Bags

2. Return Eligibility

Customers may request a return within 60 days of receiving the order.

To qualify for a return, items must meet the following conditions:

• Unused and unworn
• In original condition
• Free from stains, odors, damage, or alterations
• Returned with original tags and packaging when applicable
• Accompanied by proof of purchase or order confirmation

We reserve the right to refuse returns that do not meet eligibility requirements.

3. Return Window

The return request must be submitted within 60 days from the date the package is marked as delivered by the carrier.

4. Refund Processing Time

Once a returned item is received and inspected, refunds are processed within the following timeframe:

Refund timing may vary depending on:

• Payment provider processing times
• Banking institutions
• Credit card issuer policies
• Holidays or weekends

5. Return Shipping Fees

Everydaywearhub offers returns with no restocking fees.

Customers may still be responsible for return shipping costs unless the return is due to:

• Incorrect item received
• Damaged product
• Defective merchandise
• Shipping error caused by our team

If the return qualifies as our responsibility, we may provide return assistance or a prepaid return solution when applicable.

6. Non-Returnable Items

Certain products may not qualify for return due to hygiene, safety, or operational reasons.

Non-returnable items may include:

• Final sale items
• Gift cards
• Worn or washed merchandise
• Damaged products caused by misuse
• Items missing original packaging or tags
• Personalized or customized products when applicable

If a product is marked as non-returnable, this information will typically be displayed on the product page or during checkout.

7. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly after delivery.

To help us review the issue efficiently, customers should provide:

• Order number
• Description of the issue
• Clear photos of the item received
• Photos of packaging if applicable

Once verified, we may offer:

• Replacement item
• Full refund
• Partial refund
• Store credit when appropriate

We reserve the right to determine the appropriate resolution based on the circumstances of the claim.

8. How to Start a Return

To initiate a return request, please contact our support team.

Return Request Information

Please include:

• Full name
• Order number
• Email address used for purchase
• Reason for return
• Supporting photos if necessary

Contact Information

Email: support@everydaywearhub.shop

Our support team will provide return instructions after reviewing the request.

Please do not send items back without prior authorization, as unauthorized returns may not be accepted.

9. Return Condition Inspection

All returned merchandise undergoes inspection upon arrival.

Items may be rejected if they:

• Show signs of wear or use
• Are missing tags or packaging
• Are damaged after delivery
• Do not match the original order records
• Violate return eligibility requirements

If a return is rejected, the item may be shipped back to the customer at the customer’s expense.

10. Refund Methods

Approved refunds will be issued to the original payment method used during checkout whenever possible.

Depending on the payment provider, refunds may appear as:

• Original payment reversal
• Credit card refund
• PayPal refund
• Alternative payment reimbursement where applicable

We do not guarantee processing times controlled by financial institutions.

11. Partial Refunds

In certain situations, partial refunds may be issued instead of full refunds.

Examples include:

• Items returned in used condition
• Products missing components or packaging
• Minor damage not caused during shipping
• Returns submitted outside the eligible return window
• Promotional discounts affecting refund totals

Everydaywearhub reserves the right to determine refund amounts based on product condition and policy compliance.

12. Exchanges

We may offer exchanges for eligible items depending on product availability.

Exchanges are generally available for:

• Size issues
• Defective items
• Incorrect products received

If the requested replacement item is unavailable, alternative resolutions may include:

• Refund
• Store credit
• Replacement with a similar item

Customers should contact support before sending any exchange requests.

13. Order Cancellations

Customers may request order cancellations shortly after placing an order.

Because orders are processed quickly, cancellation requests are not guaranteed once fulfillment begins.

If an order has already shipped, customers may need to follow the standard return process after delivery.

To request a cancellation, contact:
support@everydaywearhub.shop

14. Late or Missing Refunds

If you have not received your refund within the estimated timeframe, please follow these steps:

1. Check your bank account again
2. Contact your credit card provider
3. Contact your payment provider
4. Allow additional processing time

If the issue remains unresolved, please contact our support team for assistance.

15. Refused Deliveries

Packages refused by the recipient may be treated as returns.

In such cases:

• Shipping charges may be non-refundable
• Refunds may be adjusted based on carrier fees
• Returned items must still meet eligibility conditions

16. Chargebacks & Payment Disputes

Customers are encouraged to contact Everydaywearhub directly before filing a payment dispute or chargeback.

We are committed to resolving customer concerns professionally and efficiently.

Fraudulent chargebacks or abusive dispute activity may result in:

• Order restrictions
• Account limitations
• Refusal of future service

We reserve the right to provide order records, tracking information, and delivery confirmation to payment processors during dispute investigations.

17. International Returns

International customers may be responsible for:

• Return shipping costs
• Customs fees
• Import duties
• Carrier handling charges

Original shipping fees, customs charges, and import taxes are generally non-refundable unless required by law.

International return transit times may vary depending on the destination country and carrier operations.

18. Gifts

If an item was marked as a gift during purchase and shipped directly to the recipient, store credit or alternative refund arrangements may be available where applicable.

If the item was not identified as a gift during checkout, refunds may be issued to the original purchaser.

19. Policy Abuse Prevention

To maintain fair service standards, Everydaywearhub reserves the right to refuse returns, refunds, or exchanges in cases involving:

• Excessive return activity
• Suspected fraud
• Abuse of refund policies
• Resale-related purchases
• Manipulative purchasing behavior

We may also limit future transactions associated with abusive activity.

20. Customer Responsibilities

Customers are responsible for:

• Reviewing product descriptions before purchase
• Providing accurate shipping information
• Following return instructions provided by support
• Packaging returned items securely
• Retaining proof of return shipment when applicable

Failure to follow return procedures may affect refund eligibility.

21. Contact Information

If you have questions regarding returns, refunds, exchanges, or cancellations, please contact our support team.

Customer Support

Store Name: Everydaywearhub
Website: Everydaywearhub Store
Email: support@everydaywearhub.shop
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

We are committed to responding to customer inquiries in a timely and professional manner.

22. Policy Updates

Everydaywearhub reserves the right to modify or update this Return & Refund Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically for the latest policy information.